Contact Us
We’re Here to Assist Your Outdoor Sanctuary
Whether you have a question about our modular rattan series, require technical guidance for assembly, or need order support, our dedicated senior furniture engineers and concierge specialists are at your service.
Official Merchant Information
Customer Support Email support@theoutercraft.com
Concierge Operating Hours Monday – Friday: 9:00 AM – 6:00 PM (GMT+8) Inquiries received over the weekend will be addressed on the next business day.
Operating Office & Registered Address
Hong Kong Weilanti Industrial Co., Limited
RM 308, 3/F, JC Tower, NO 91 WAI YIP ST
Kwun Tong, Kowloon
Hong Kong
RM 308, 3/F, JC Tower, NO 91 WAI YIP ST
Kwun Tong, Kowloon
Hong Kong
Send Us a Message
Have a technical inquiry regarding product dimensions, material care, or custom order status? Fill in your details below and our furniture specialists will respond within 24 business hours.
- ✓ Order status tracking & shipping updates
- ✓ Assembly instructions & hardware replacement
- ✓ Custom modular layout & patio spatial consultation
