Terms of Service

 

Legal Clarity
Transparent Service
Uncompromising operational integrity across all orders and visits.
Secure Gateway
Encrypted Billing Care
Tier-1 PCI-compliant protocols safeguarding every payment session.
Fulfillment Accord
Unified Policy Standards
Strict alignment with our Shipping, Returns, and Warranty terms.

These Terms of Service govern your use of OuterCraft Inc. and all related acquisitions. We are dedicated to providing architectural-grade outdoor living solutions grounded in mutual respect, operational transparency, and rigorous consumer standards.

Overview & Acceptance of Terms Agreement

By visiting the OuterCraft website and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

01 / Online Store Terms & Conditions Operations
  • Section 1 – Online Store Terms: You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach of any Terms will result in immediate termination of your Services.
  • Section 2 – General Conditions: We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.
  • Section 3 – Accuracy & Timeliness of Information: Material on this site is provided for general information only. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time without obligation to update past information.
  • Section 4 – Modifications to Service & Prices: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.
02 / Products, Billing & Account Care Transactions
  • Section 5 – Products or Services: Certain products or services may be available exclusively online through the website. These items are subject to return or exchange strictly according to our official Returns & Exchanges Policy. We have made every effort to display the colors and textures of our high-density foam and Olefin fabrics as accurately as possible; however, monitor calibrations may vary slightly. Customers are responsible for any applicable customs duties or local import taxes.
  • Section 6 – Accuracy of Billing & Account Information: We reserve the right to refuse or limit quantities purchased per person, household, or order. In the event that we make a change to or cancel an order, we will attempt to notify you via the email or billing address provided at checkout. You agree to provide complete, accurate, and current purchase and account information for all orders placed.
03 / Third-Party Tools, Feedback & Privacy Integrations
  • Section 7 & 8 – Optional Tools & Third-Party Links: We may provide access to third-party tools and hyperlinks without monitoring or input. We assume no liability arising from your use of optional third-party tools or interactions with external websites.
  • Section 9 – User Feedback & Submissions: If you send creative concepts, proposals, reviews, or materials to us, you agree that we may edit, copy, publish, distribute, and use such feedback in any medium without restriction, compensation, or confidentiality obligations.
  • Section 10 – Personal Information: Your submission of personal information through the store is governed by our dedicated Privacy Policy.
04 / Prohibited Uses, Liability & Indemnification Legal Boundaries
  • Section 11 & 12 – Errors, Omissions & Prohibitions: We reserve the right to correct typographical errors, pricing inaccuracies, or transit time misstatements without prior notice. Prohibited uses include unlawful actions, IP infringements, harassment, data harvesting, and uploading malicious code.
  • Section 13 – Disclaimer of Warranties & Limitation of Liability: In no case shall OuterCraft Inc., our directors, officers, employees, affiliates, or contractors be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of our service or products procured through the service.
  • Section 14 & 15 – Indemnification & Severability: You agree to indemnify and hold OuterCraft Inc. harmless from any claim or demand arising out of your breach of these Terms. If any provision is determined to be unlawful or unenforceable, such provision shall be severed without affecting the validity of remaining provisions.
  • Section 16 & 17 – Termination & Entire Agreement: Obligations incurred prior to termination survive this agreement. These Terms along with posted policies constitute the entire understanding between you and OuterCraft Inc.
05 / Governing Law & Inquiries Jurisdiction

Governing Law: These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable laws.

Policy Inquiries: Questions regarding these Terms of Service should be directed to our concierge team at support@theoutercraft.com.

Have legal or contractual questions regarding your order?

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